At the Pivot app, our mission is to optimize you for healthspan x longevity via nutritional insights. We aim to improve your lifestyle only. We prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when using the Pivot app, which integrates data from third-party devices like WHOOP, along with our proprietary algorithms, to offer personalized nutritional guidance and meal planning data.

1. Information We Collect

a. Personal Information:

When you sign up for the Pivot app, we may collect personal details such as your name, email address, and demographic information (age, gender, etc.) for profile creation and personalized recommendations.

b. Device Data (WHOOP Data):

Our app integrates data from third-party devices via APIs such as WHOOP, including but not limited to:

1. Activity levels and type

2. Calories burned

3. Sleep performance

4. Recovery metrics

5. Other health and fitness-related data

   
   

c. The Pivot App Usage Data:

We collect information about how you use the Pivot app, including feature interaction, settings, and user preferences, to improve the app's functionality and user experience.

2. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You have the right to access, correct, or request the deletion of your personal information. You may also request the restriction or objection to our processing of your data.

We believe you should be in control of your personal data. Consistent with this belief:
a. We will delete your personal data if you ask us to, including if asked when you cancel your subscription.
b. We will provide you with access to your personal data if you ask us to, including if asked when you cancel your membership.

c. Our Privacy Policy describes how we share personal data. We will otherwise share your personal data with others only if you ask us to.

4. How We Use Your Information

a. Provide Services:

We use your personal and WHOOP device data to deliver tailored nutritional insights and meal recommendations based on your activity, calorie goals, and recovery metrics.

b. Improve User Experience:

App usage data helps us refine the Pivot app’s features and performance, enabling us to offer you better and more personalized experiences.

Communication:

c. We may use your contact information to send important updates, app-related announcements, or promotional materials. You can opt-out of marketing communications at any time.

5. Sharing Your Information

a. Third-Party Service Providers:

We may share data with trusted third-party service providers who assist us with the Pivot app’s operations, data analytics, or customer support. These providers are bound by confidentiality agreements and will not use your information for any other purpose.

b. Legal Obligations:

We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations or to protect our rights.

6. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the Pivot app, and your continued use of the app signifies your acceptance of the updated policy.

8. Contact & Support

If you have any questions or concerns about this Privacy Policy, please contact us at support@thepivotapp.ai

By using the Pivot app, you agree to the terms of this Privacy Policy.